Managed Services

Our vendor- and product-independent managed services help you operate a highly available, dynamic IT infrastructure – both in the cloud and in your own server room. This enables you to respond agilely to market changes at all times.
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Modular and systematic managed services

Managed services from recast IT enable you to outsource the operational tasks of your IT management flexibly and in stages. We ensure the highest possible security, performance and functionality of your IT infrastructure, both on-premises and in the cloud. We can either take over the complete management of your IT systems in the data centre, in the recast Cloud and with other hyperscalers, or support your existing team as required with complex or time-consuming maintenance tasks.

IT Support and 24/7/365 Emergency Response Services

Being there for your business exactly when you need help! In our experience, this is a key requirement of IT management. That is why we offer you direct access to our qualified experts – with a guaranteed response time (SLA). Upon request, our Emergency Response Team is also on hand 24/7/365.

Get in touch with us now!

In a personal consultation, we’ll work with you to find out how we can support you with our managed IT services.

Security and Stability Updates

Keeping track of all the important security updates and patches for every system is time-consuming. Every day, our team of administrators receives a large number of security alerts and bug reports, some more important than others. We filter out the relevant reports and carry out the necessary maintenance work in consultation with you.

Data Protection and Data Security

The EU General Data Protection Regulation (GDPR) has raised data protection requirements to an unprecedented level. To ensure that all defined and implemented ‘technical and organisational measures’ (TOM) do not ‘fall by the wayside’ during day-to-day operations, we manage data protection and data security for you, both on-premises and in the cloud.

Monitoring and Reporting

Continuous automated monitoring of servers, networks and cloud resources plays a key role in keeping your IT environment secure and reliable. System outages and overloaded resources are frustrating – and often avoidable. Active monitoring helps identify and resolve potential issues at an early stage, before they affect your business. We can also provide an optional direct 24/7 escalation to our Emergency Response Team.

Backup and Recovery

Data loss is more often caused by user error than by faulty hardware. Recovery measures always result in a loss of productivity or even a service interruption. Often, data loss is only noticed far too late. Working with you, we plan and implement a well-thought-out and regularly reviewed backup and recovery strategy that reduces recovery times and limits the damage in the event of an emergency.

Services

All our managed services are modular, so you can also delegate individual IT management tasks to us.
We also offer these services for infrastructures on all major cloud platforms.

Digitale Aufgabenverwaltung

Continuous monitoring of server and network components (hardware & software)

Digitale Aufgabenverwaltung

Active resource management (CPU, RAM, storage, network, environment)

Digitale Aufgabenverwaltung

Automation of recurring tasks and provision of user self-services

Digitale Aufgabenverwaltung

Updates to server operating systems and server services

Digitale Aufgabenverwaltung

Regular reviews and reports on utilisation and availability

Digitale Aufgabenverwaltung

Support as required, e.g. when commissioning new applications

Digitale Aufgabenverwaltung

Implementing a backup and archiving strategy for your data

Digitale Aufgabenverwaltung

Security audits and load tests (benchmarks) from various perspectives

IT Management Services help you:

Reducing costs and increasing efficiency

Increasing flexibility and maintaining the ability to act

Implementing new technologies quickly and cost-effectively

To guarantee high service levels for internal and external services

To refocus on your own core business

Enforcing corporate policies (compliance) and statutory data protection requirements (GDPR)

Innovative Tools for Your Business

Gain a Genuine Competitive Advantage

We provide expert advice and hands-on support for all aspects of your business IT. Our managed services portfolio includes a wide range of modern and innovative toolsets, such as Elasticsearch from Elasticsearch B.V. (elastic.co) and Terraform from HashiCorp (hashicorp.com), helping you optimise your infrastructure. From cloud optimisation to designing efficient digital transformation initiatives, recast IT is your reliable partner. Here you will find a selection of some of the exciting tools we work with.

Working on Terraform
Elasticsearch
MongoDB

Terraform

Infrastructure as Code

Optimise your cloud management with Terraform. Terraform provides a unified configuration language that allows IT resources to be described in a ‘standardised’ way.

Elasticsearch

The fast search engine

Search through large volumes of data quickly and reliably. Additional tools such as Logstash and Kibana provide valuable support. We can help you set up your ELK stack.

MongoDB

The modern NoSQL database

Organise your data efficiently, whether it comes from big data, data mining or your cloud applications. With MongoDB and our help, data management is a breeze!

NGINX
Looking for personalised service offering

NGINX

The efficient web server

Improve the scalability and performance of your websites, or use NGINX for load balancing. Whatever you’re planning, you’ll benefit from our professional support right from the planning stage through to implementation.

Not quite what you’re looking for?

We always provide our customers with a bespoke service. Our range of services is therefore not limited to the tools mentioned above. If you’d like to find out how we can help you personally, please feel free to get in touch with us, with no obligation!

Our customers – successful together

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Experienced specialists for reliable and secure IT operations

service@recast-it.com

+49 202 261 590 20

 











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